Privacy Policy

Last updated: September 25, 2026

At PawSnuggiez™, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, contact us, or otherwise interact with our store.

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and services to you.

By using our website, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with PawSnuggiez™, we may collect information such as:

Contact information — including your name, email address, phone number, billing address, and shipping address.

Order and transaction information — including products purchased, order history, returns, refunds, and other transaction details.

Payment information — payment information necessary to complete your purchase. Payments are processed through Shopify and/or our authorized payment providers.

Account information — if you create an account, we may collect your login information, preferences, and account activity.

Device and usage information — such as your IP address, browser type, device information, and information about how you interact with our website.

Communications — information you provide when contacting us with a question, order issue, return request, or other customer-service inquiry.

How We Use Your Information

We may use your personal information to:

• Process and fulfill your orders
• Arrange shipping and delivery
• Process payments, returns, and refunds
• Provide order confirmations and tracking updates
• Respond to customer-service requests
• Maintain and improve our website and services
• Detect and prevent fraud or unauthorized transactions
• Send marketing communications where permitted and according to your preferences
• Comply with applicable laws and legal obligations

How We Share Information

We may share information with trusted third parties when necessary to operate our store and provide our services.

This may include Shopify, payment processors, shipping and fulfillment providers, analytics providers, customer-support services, and marketing providers.

We may also disclose information when required by law, to respond to valid legal requests, to protect our rights or customers, or in connection with a business transaction.

We do not sell your personal information for money.

Certain advertising or analytics activities may, however, be considered “selling,” “sharing,” or “targeted advertising” under some privacy laws. Where applicable, you may have the right to opt out of those activities.

Shopify

Our online store is hosted by Shopify. Shopify processes certain personal information to provide and improve its ecommerce services.

Shopify may process information in countries other than the country where you live.

You can learn more about how Shopify handles customer information through Shopify's privacy documentation.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to operate the store, remember your preferences, understand website activity, improve your shopping experience, and support advertising or analytics.

Some cookies are necessary for the website to function properly. Others may depend on your preferences and applicable privacy laws.

Your browser may allow you to block or delete cookies, although doing so may affect certain website features.

Marketing Communications

If you choose to receive promotional emails or other marketing communications from PawSnuggiez™, you may unsubscribe at any time by using the unsubscribe option included in those communications.

You may still receive non-promotional messages related to your purchases, account, shipping, customer-service requests, or other transactions.

Your Privacy Rights

Depending on where you live, applicable law may give you certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Obtain a copy of certain personal information
• Withdraw consent where processing is based on consent
• Opt out of certain targeted advertising, sharing, or similar processing where applicable

These rights may be subject to exceptions or limitations under applicable law.

We may need to verify your identity before completing certain privacy requests.

Children's Privacy

PawSnuggiez™ is not intended for children to independently provide personal information through our store.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact us so we can review the request.

Data Security

We use reasonable measures and trusted service providers to help protect personal information.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, prevent fraud, and satisfy applicable legal or regulatory obligations.

The amount of time information is retained may vary depending on the type of information and why it was collected.

International Customers

If you purchase from PawSnuggiez™ outside the United States, your personal information may be processed or stored in countries other than your own.

Where required, our service providers use appropriate mechanisms for international transfers of personal information.

Third-Party Websites

Our website may contain links to websites or services operated by third parties.

PawSnuggiez™ is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our store, services, technology, or legal requirements.

When we make changes, we may update the “Last updated” date at the top of this page.

Contact Us

If you have questions about this Privacy Policy, your personal information, or a privacy request, please contact us:

PawSnuggiez™
Email: Email: support@pawsnuggiez.com
Website: pawsnuggiez.com